【博士論文】学術データベース

博士論文 / Industrial Organization and Human Resource Management in Thailand: A Case Study of Telecommunications Industry

著者

書誌事項

タイトル

Industrial Organization and Human Resource Management in Thailand: A Case Study of Telecommunications Industry

著者名

OSATIS CHADATAN

学位授与大学

埼玉大学 (大学ID:0019) (CAT機関ID:KI00020X)

取得学位

博士(経済学)

学位授与番号

甲第111号

学位授与年月日

2017-03-22

注記・抄録

Over the past two decades, information, computer and communications have played an increasingly greater role in the Thai economy. The development of the telecommunications industry, particular the internet, broadband networks, mobile applications, IT services, software and hardware, has laid the solid foundations of an integrated platform to facilitate economic and social interactions in modern societies. In this regard, the Thai telecommunications industry has been undergoing significant economic growth, employment creation and research and development. Also, competitive performance and potential growth of this industry attracted heavy private investment of approximately two billion US dollars in 2014, and investment growth in this industry has substantially increased by 68.3 percent per annum between the years 2010 and 2014. However, if we consider the s labour market has experienced a structural transformation. The potential growth and job creation in the Thai telecommunications industry has been compressed by the tightness of the Thai labour market. Particularly, the relatively high level of unfilled vacancies, resulting from the shortages in ICT personnel, has been the most challenging issue in the Thai ICT labour market. A lag time in the adjustment of the Thai education system, and asymmetric information in the Thai external labour market have led the companies in this industry to overcome the problem of shortage of ICT personnel by themselves. Therefore, the aims of this study are to answer the three research questions as concerns the industrial organization, the shortage situation of ICT personnel in the external labour market and the human resource management as solution to the shortage problems, by using a case study of the Thai telecommunications industry. The main findings from this study are as follows: the Thai telecommunications industry exhibited a pyramid-shaped industrial organization and hierarchical governance structure, in which each tier industrial actors perform specific tasks and create specific value according to their functional specialization. Also, there have been shortages in ICT personnel in the Thai external labour market, especially in computer network and system professional, computer network technician and programmers. The shortage result from an insufficient supply of ICT graduates, a lag of adjustment of the Thai education system, and also an increase in demand for ICT personnel both ICT sector and non-ICT sector. Therefore, each tier companies of the case study have to develop corporate strategy in order to compete, and specifically they applied the three practices of human resource management, namely review recruitment practice, extend training strategies and broaden the typical pool of talent as the countermeasure to the shortage problem in their internal labour market. In short, there existed internal labour market in the Thai ICT and also telecommunications industries. And, the evidence to support this assertion is the three underlying factors: skill specificity, on the job training and also customary rule within each tier companies in this industry.

List of TablesList of FiguresAcknowledgementsAbstractIntroduction 1Chapter 1 Developments and Characteristics of the Thai TelecommunicationsIndustry 151.1 Historical Developments of the Thai Telecommunications Industry 171.2 Characteristics of the Thai Telecommunications Industry 221.3 Contributions and Market Values of the Thai Telecommunications Industry 281.4 Challenging Issues in the Thai ICT Industry 341.5 Conclusion 37Chapter 2 Industrial Organization and Inter-Corporate Relationships in the ThaiTelecommunications Industry 402.1 The Pyramid-Shaped Industrial Organization and Hierarchical Governance 41Structure of Thailand s Telecommunications Industry2.2 The Value Creation Opportunities of the Key Actors in the Thai Telecommunications Industry 502.3 Inter-Corporate Relationships on Vertical and Horizontal Axes 552.4 Workflow of the New Sites of Telecommunications Tower 582.5 Conclusion 65Chapter 3 Corporate Strategy: Choices of Core Capability to Strengthen and Sustain Competitiveness 673.1 Strategy: Choice of Core Capability to Strengthen and Sustain Competitiveness 693.2 The Principle-Tier Telecoms Operators' Strategy on Network Expansion and Network Quality: The Case of DTAC 723.3 The First-Tier Contractors' Strategy on Operational Excellency on Telecoms Engineering and Quality Assurance: The Case of CSS 753.4 The Second-Tier Subcontractors' Strategy on Operational Excellency on Telecoms Engineering and Specialization: The Case of J-Siri 833.5 The Different Aspects of the Strategies among the Three Tiers Case Studies 873.6 Conclusion 90Chapter 4 Shortages of ICT Personnel and the Responses in the Thai ICT Labour Market 924.1 The Tightness of the Thai Labour Market through the UV Ratio 954.2 Employment Characteristics, Employment Demand Level and the Growth Rate of ICT-related Occupations in the Thai ICT Labour Market 994.3 Supply of Graduates and the Growth Rate in ICT-related Fields of Education 1134.4 Wage Determination and Equilibrium Wage Differential in the Thai ICT Labour Market 1194.5 Conclusion 127Chapter 5 Hard-to-Fill Vacancies and Human Resource Management (HRM) in the Thai Telecommunications Industry 1315.1 Hard-to-Fill Vacancies and HRM Practices at Principle-Tier Companies 1335.2 Hard-to-Fill Vacancies and HRM Practices at First-Tier Companies 1575.3 Different Aspects of HRM between Principle-Tier and First-Tier Companies in the Thai Telecommunications Industry 1755.4 Conclusion 177Conclusion 181Reference 187Appendix

主指導教員 : 遠藤環

博士の専攻分野の名称 : 博士(経済学)学位授与年月日 : 平成29年3月22日

各種コード

NII論文ID(NAID)

500001052297

NII著者ID(NRID)
  • 8000001169465
本文言語コード

eng

データ提供元

機関リポジトリ / NDLデジタルコレクション

博士論文 / 埼玉大学 / 経済学

博士論文 / 埼玉大学

博士論文 / 経済学

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